General Terms: By registering and using the gemtruz.com Service, you are deemed to have agreed to all the terms and conditions in effect. These Terms of Use govern the use of all services available in the gemtruz.com System and apply to all users and parties involved in interacting with gemtruz.com. By registering an account or using services in the gemtruz.com System, you are deemed to have read, understood, and agreed to all the contents of these Terms of Use. These Terms of Use may change from time to time according to the developments of gemtruz.com and the prevailing regulations. You are advised to periodically visit the gemtruz.com System to obtain the latest information regarding such changes. The use of the Services signifies your agreement to these terms for using the Services available in the gemtruz.com System.
Definitions:
- Account refers to the User's information including username, password, telephone number, and email. All of this information must be provided by Registered Users.
- Services encompass the gemtruz.com System, its content, features, provided services, and functions accessible through or on behalf of gemtruz.com, including services from partner collaborations.
- User refers to individuals or entities accessing the gemtruz.com System.
- Buyer refers to both Registered and non-Registered Users who purchase vouchers or perform top-ups through the gemtruz.com System.
- gemtruz.com System includes the official website www.gemtruz.com as well as other systems accessible through computer devices or mobile devices of Users.
User Responsibilities:
- Users are required to access the gemtruz.com Service in good faith and comply with applicable laws and regulations.
- Personal information provided by Users must be true, clear, honest, accurate, complete, and updated as needed.
- The confidentiality of User account information must be maintained, and this information should not be shared with third parties.
- Users are prohibited from using automated methods or other tools to access the gemtruz.com Service.
- The Service must not be used for illegal purposes or to harm the reputation of others.
- Users are not allowed to use gemtruz.com's logo, images, or design elements without official permission.
- The privacy rights of other Users must be respected, and personal information must not be shared with third parties without permission.
- Respect for the copyrights of others is required, and sending spam messages is prohibited.
Transactions:
- Procedures established by gemtruz.com must be followed in every transaction.
- Users are required to carefully read and understand product information and descriptions before committing to a purchase.
- Users should be aware that gemtruz.com is not responsible for losses in the context of User business.
- Transactions conducted outside the gemtruz.com system are not the responsibility of gemtruz.com.
Refunds and Fund Withdrawal:
- Users must provide bank account information for the purpose of fund refunds or withdrawals on gemtruz.com.
- Users are required to understand specific conditions under which fund refunds can be conducted by gemtruz.com.
- Withdrawn funds will be processed to the User's account within the specified timeframe.
- Verification may be required by gemtruz.com for fund withdrawal transactions performed by Users.
User Data Processing:
- By using the gemtruz.com Service, Users grant permission to gemtruz.com to collect, process, use, and disclose the provided information.
- The privacy of User information will be maintained according to applicable standards, unless required by law to be disclosed.
- gemtruz.com is not responsible for information leaks caused by technical issues.
Service Termination:
- gemtruz.com has the right to terminate or restrict Services to Users in case of violations of these Terms of Use.
- Users also have the right to discontinue their usage at any time by contacting gemtruz.com Customer Service.
Additional Aspects:
- Further information regarding the purchasing process, transactions, fund refunds, and data processing can be found in the gemtruz.com Terms of Use.